Terms of Service

Effective September 29, 2026

1. Agreement and service

These Terms govern use of CronoMark, a timekeeping and billable-work reporting service operated as a sole proprietorship in the United States. By creating an account, creating or joining a workspace, or using the service, you agree to these Terms. If you use CronoMark for an organization, you represent that you have authority to accept these Terms on its behalf.

2. Accounts and workspaces

You must provide accurate account information and safeguard your credentials. Workspace owners and administrators are responsible for managing membership and access within their workspace.

3. Free trial

Eligible new workspaces receive a 14-day free trial. No payment method is required to begin the trial. If no subscription is started, workspace access is restricted when the trial ends. The free trial does not itself result in a charge.

4. Subscriptions and seats

Paid subscriptions recur through Stripe. Price, billing interval, applicable taxes, and other material billing terms are shown before checkout is completed. Billing is based on accepted workspace members: the owner, each administrator, and each member count as one seat; pending invitations do not count. By starting a paid subscription, you authorize recurring charges according to the checkout terms until cancellation.

5. Cancellation and refunds

The workspace owner can manage or cancel the subscription through CronoMark billing settings and the Stripe Customer Portal. Unless otherwise stated at cancellation, cancellation takes effect at the end of the current paid billing period and access continues through that period. Payments are generally non-refundable and unused time is not prorated, except where required by law.

6. Customer data

You retain ownership of data submitted to your workspace. You give CronoMark the limited rights necessary to host, process, transmit, back up, and display that data to provide, secure, and support the service. You are responsible for having the right to submit the data you place in CronoMark.

7. Acceptable use

You may not use CronoMark unlawfully, violate the rights of others, obtain unauthorized access, interfere with service operation, or circumvent service restrictions.

8. Availability and changes

We work to keep CronoMark reliable but do not guarantee uninterrupted or error-free operation. Features may change as the service evolves.

9. Intellectual property

CronoMark software, design, branding, documentation, and related materials remain the property of their respective owner or licensors.

10. Suspension and termination

Access may be restricted when reasonably necessary for security, fraud prevention, unlawful activity, nonpayment, abuse, or material violation of these Terms. You may stop using CronoMark at any time.

11. Disclaimers

To the extent permitted by law, CronoMark is provided "as is" and "as available." CronoMark is a timekeeping tool and does not provide legal, tax, payroll, accounting, or employment advice.

12. Limitation of liability

To the extent permitted by law, CronoMark will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data. Our aggregate liability arising from the service will not exceed the amount paid to CronoMark during the 12 months preceding the event giving rise to the claim, to the extent permitted by law.

13. Governing law

These Terms are governed by applicable law, without regard to conflict-of-law principles. Rights that cannot lawfully be waived remain unaffected.

14. Changes

We may update these Terms as CronoMark evolves. For material changes, we will provide reasonable notice through the service, by email, or another appropriate method.

15. Contact

Questions may be sent to support@cronomark.com.